Senior IT Analyst

We are looking for Senior IT analyst focused on transforming business needs into technical specs and collaborating with vendors in a dynamic financial sector environment.

Permanent

Hybrid

Bratislava

From 3000 EUR/m

Michal Šoltýs

Senior IT Recruiting Consultant

+421 902 050 368

michal.soltys@successfirst.eu

About the company

Global IT service provider who delivers IT solutions that drive the group’s digitalization. With more than 11,000 employees in over 20 countries around the world is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services to co-create the best customer experience.

JOB DESCRIPTION

As Senior IT Analyst, you will focus on bringing business needs with IT solutions, managing project implementations with external suppliers, and overseeing delivery costs and processes.

This role involves transforming complex business requirements into technical specifications, negotiating with suppliers, and ensuring efficient project execution and delivery acceptance. Strong communication and analytical skills are crucial for success in this dynamic position.

Your expertise in monitoring delivery quality, defining and setting KPIs, and identifying the key metrics for evaluating service delivery will be essential for driving customer satisfaction and continuous process improvement.

What You Do

Understand business requirements and transform them into IT requirements
Communicate and negotiate with external suppliers regarding project implementation,
Discuss the workload and propose solutions from the supplier’s side,
Monitor the delivery cost (deliveries of type Fixed Time Fixed Price and Time and Material), optimizing resource allocation and budget adherence
Gradually build expertise in financial and planning processes to support the decision-making process and project management.
Effectively communicate and present findings, insights, and updates to various stakeholders in a clear and concise manner.
Lead and mentor junior team members on best practices in SDLC

Requirements

Demonstrated team leadership experience, preferably within the insurance or banking industry with strong ability to understand complex business requirements and transform them into technical specifications.
Excellent communication and negotiation skills, with analytical thinking and problem-solving abilities.
Proficiency in Microsoft Excel, SQL for database work, and UML for system modeling.
Experience with Agile Scrum methodology and collaboration with external suppliers.
Language proficiency in English at an upper-intermediate level (B2) and native-level Slovak or Czech language skills (mandatory).
5+ years of experience in IT Analysis or Project Management.

BENEFITS

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

Last update: 8.4.2026

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